Adopted February, 2013

新葡京博彩官网 the Service

的一个. C. 克拉克图书馆’s 电子邮件 Reference Service is provided by Bemidji State University 图书馆 教师 to serve the informational needs of Bemidji State University students, 教师, staff and members of the surrounding community. Priority will be given to questions from current BSU students, 教师 and staff.

Service Guidelines

  • The email reference service gives starting points for research, as well as advice on search strategies. It does not give in-depth research assistance or homework advice.
  • Users will be referred when possible to print, electronic or other resources and services of the A. C. 克拉克图书馆.
  • If you need in-depth research assistance, please visit the Reference Desk during Reference Desk service hours or call the Reference Desk toll free number at 1-800-860-0234 (218-755-3342).

小时 of Operation and Turn-around Time

  • Users of the service can submit questions at any time, except during extended break periods when the A. C. 克拉克图书馆 is closed.
  • Librarians respond to email requests only during normal weekday business hours– Monday through Friday, 从8点开始.m. 到5点.m.
  • The 图书馆 will try to respond to email requests within 24 hours during a typical work week.
  • The service is not staffed on weekday nights, 周末, holidays or during other periods when the campus or 图书馆 may be closed; however, users may still submit questions during these times (except extended break periods).
  • Questions received during the weekend or holidays will be treated as if received on the first weekday that the 图书馆 re-opens for service. Questions received on a weeknight are answered the following morning.

Types of Questions Answered by the Service

  • Questions on where to begin research on a topic, as well as advice on search strategies
  • Questions about A. C. 克拉克图书馆 services and facilities
  • Questions about the 图书馆 home 页面
  • Questions regarding off-campus access to the 图书馆’s electronic resources

Types of Questions not Answered by the Service

  • 请求s for homework assistance, or interpretation of course assignments
  • 请求s for medical or legal advice
  • Questions requiring in-depth research assistance may be directed to the Reference Desk during Reference Desk service hours, or by calling the Reference Desk toll-free at 1-800-860-0234 (218-755-3342)

Service Referrals

If you Need more Information

Please call the Reference Desk at 1-800-860-0234 (218-755-3342).

To submit your question via email, go to the 问一个问题 页面.

Note: Adapted in part from Santa Monica College 图书馆’s 电子邮件 Reference Service Policy 页面.